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Virgin Media disconnections improving as it looks to take 50Mbps to the high street

05:42 am - August 8th, 2008 by Sean

Broadband is continuing to be the lead growth area for Virgin Media according to its second quarter figures which were released this morning with a reminder that the brand is gearing up to launch 50mb broadband later in the year.
The company added 54,600 net new broadband customers in the quarter, up from 45,800 for the

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BT still set for Phorm trial whilst EU asks, “is it legal?”

05:39 am - August 8th, 2008 by Sean

BT is still due to press ahead with its ‘technical trial’ of Phorm, despite a letter from the European Commission to the government asking for reassurance, before the end of the month, that the system does not contravene EU data laws.
Despite the caution in Brussels, the broadband provider will “soon” be inviting 10,000 of its

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Now available: Our first Performance Monitoring report

09:08 am - August 2nd, 2008 by Sam

I am pleased to announce that our first Performance Monitoring report is ready (finally!).
The report is available in PDF format using the link below. Apologies for the relatively large file size - many of the images are at a higher resolution, so you can zoom in for a better look. A one page “executive summary”

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Green light for 300 free FTTH phone connections at Ebbsfleet

02:22 pm - August 1st, 2008 by Sam

OFCOM has given consent for BT to offer free / discounted phone services to up to 300 homes on the Ebbsfleet development. These will be provided using optical fibre to the home (FTTH) and the consumer will have an adaptor to connect normal telephones to the IP based fibre connection.
This permission is a technicality to

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Carphone slashes broadband expectations

02:18 pm - August 1st, 2008 by Sam

After conceding to SamKnows that the property slump was having an impact on its broadband sales Carphone Warehouse has now roughly halved the number of new customers it expects to connect this year, from 400,000 to between 200,000 to 250,000.
However the latest figures from the group also revealed what it is admitting as ‘disruption’ causing

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Summer mobile broadband battle ground

02:16 pm - August 1st, 2008 by Sam

O2 has kicked off a mobile broadband promotions war which will dominate broadband deals this summer and early autumn.
Until the end of October customers taking out its mobile broadband product for £20 per month will now get free home broadband for a year as long as they live with the O2 Home Broadband Network, which

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Analysys Mason: Forget Wi-Max

05:46 pm - July 30th, 2008 by Sam

Mobile broadband is set to go from strength to strength but you can pretty much write off Wi-Max networks, according to the latest research from telecommunications researchers at Analysys Mason.
Its latest report predicts that mobile broadband use will grow rapidly along the same lines as we see today with subscribers using a mixture of 3G

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Government consults on file sharing

05:38 pm - July 30th, 2008 by Sam

The elegantly named Department for Business Enterprise & Regulatory Reform is consulting on how best to address illicit P2P file-sharing via a 3-month online consultation.
We recently covered the Memorandum of Understanding between six large ISPs, BERR and the BPI however this consultation looks beyond that to questions like “what about the other ISPs” and “what

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P4P - A constructive engagement with P2P?

05:14 pm - July 28th, 2008 by Sam

P2P (peer to peer) traffic is seldom out of the news either because its most popular use is for pirating copyright material or because ISPs are throttling it to reduce the impact on their network.
In the USA a bit of deep academic thinking has gone into seeking ways of addressing the traffic issue, while potentially

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Roll your own fibre?

01:14 pm - July 26th, 2008 by Sam

The BBC News site recently discussed the concept of communities left out of plans for “superfast broadband” to take the initiative and set up their own infrastructure.
A potential scheme in Cumbria will build on the wireless Cybermoor project and is looking to install a fibre based system with help from the Community Broadband Network -

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Thawing of relationship between ISPs and music industry

06:20 pm - July 24th, 2008 by Sam

The ice cold relationship between the music industry and the ISPs it expects to police the internet is showing signs of thawing, but only a little and only after the threat of government legislation.
The six leading ISPs have agreed to send out educational letters to subscribers the BPI believes have been downloading music illegally. BT,

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Mobile broadband take-up set to surge for late adopters

09:49 am - July 24th, 2008 by Sam

Late adopters are going to treble mobile broadband penetration over the next five years as more than one in three of net newcomers foregoes a fixed line contract in favour of a go-anywhere broadband dongle.
The latest findings from technology researchers at Forrester suggests that of the 48m Europeans that are expected to sign up for

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Entanet’s WBC launch encounters some teething problems

10:44 am - July 23rd, 2008 by Sam

The introduction of BT’s 21CN network and Wholesale Broadband Connect (WBC) has caused unexpected problems for some Entanet customers who have found their connection being migrated over to the new system.
It appears that Entanet have taken the opportunity at some WBC equipped exchanges to move IPStream customers onto the new infrastructure. About 4% of customers

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Tiscali - BT feud over marketing letter escalates

04:30 pm - July 22nd, 2008 by Sam

Last week we broke the news of a BT letter to Tiscali customers, marketing themselves as a safe haven for Tiscali customers concerned about the ISP’s future.
After hinting to us last week that they were considering legal action, Tiscali have this afternoon provided confirmation in the form of the following statement:
Tiscali UK Limited has issued

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Low key protests but BT and Phorm are not yet in the clear

10:13 pm - July 18th, 2008 by Sam

BT reiterated its intention to roll out behavioural targeting technology from Phorm at its AGM this week as protesters outside the event admitted they were disappointed with the turn out of privacy campaigners.
However, there are three developments which will mean the furore over Phorm will not go away any time soon.
Mid week, and coinciding with

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Performance monitoring progress update

09:27 pm - July 17th, 2008 by Sam

We’ve been rather quiet on the progress of the Performance Monitoring project we’re carrying out, and for that I apologise. The process of deploying nearly 250 units, managing the data collection and fielding queries from users has certainly been an enlightening one!
That said, we’ve now collected all of the data for the first set of

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BT letter to Tiscali customers raises further privacy concerns

04:10 pm - July 16th, 2008 by Sam

BT have caused a bit of a stir this week by mailing a personalised letter to current or former Tiscali group broadband customers (these include Pipex, Freedom2Surf and Nildram). A photograph of one of the letters is available here, having been discussed in various forums earlier this week.
The letter points out the attempts by Tiscali

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Fibre to the home - what might it cost ?

02:12 pm - July 16th, 2008 by Sam

Yesterday’s news about FTTH created a stir, but what might a fibre service cost ?
Part of the answer is already in the public domain, from BT Openreach and BT Wholesale announcements relating to the Ebbsfleet pilot.
The fibre connection charge will be £130 and the monthly rental for a 10Mbits/s downstream (bursting to 30M) service will

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BT to roll out FTTH/FTTC to 10 million homes by 2012

08:04 am - July 15th, 2008 by Sam

BT have today announced plans to roll out a £1.5bn investment in fibre based high speed broadband offering a range of services with top speeds of up to 100Mbps. Headline speeds of “more than 1,000Mb/s in the future” are also mentioned in the BT announcement.
The full press release sets out the financial details and explains

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Phorm CEO blames small minority for opposition

07:32 am - July 15th, 2008 by Sam

Ahead of tomorrow’s crunch BT AGM where online privacy campaigners are vowing to protest and report the company to the police for running tests on a small group of users’ accounts without permission, the CEO of behavioural advertising technology company, Phorm, has been defending its technology.
Kent Ertugru believes the company has been unduly targeted

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