BT have caused a bit of a stir this week by mailing a personalised letter to current or former Tiscali group broadband customers (these include Pipex, Freedom2Surf and Nildram). A photograph of one of the letters is available here, having been discussed in various forums earlier this week.
The letter points out the attempts by Tiscali
Tiscali, who own both Pipex and Bulldog, have been angering both their residential and business customers this week.
Tiscali have begun migrating Pipex’s ADSL customers on to their LLU network, which covers some 731 exchanges. Concerned Pipex users have been contacting us about the move, with users complaining of issues ranging from poor speeds and latency,
In the past few days we’ve introduced Pipex’s LLU data to the website. With 11 exchanges now unbundled, they are moving customers on these exchanges on to the LLU platform in order to save costs and provide potentially enhanced services in the future. A further 2 exchanges are due to go live in the coming
The state of Tiscali’s LLU seems to be causing quite a stir on various forums, with many users interested in knowing whether or not their exchange will be a part of the rollout. We’re currently working to get a full exchange list, but in the mean time, one PlusNet user has posted a list of