Business ISPs who rely on selling internet access alone are not in a good position to tap in to future growth, warns Andrew Saunders, Head of Product Management and Marketing at Zen Internet.
While many have realised that growth is more likely to be enjoyed in selling services down the lines they provide rather than relying [...]

Research from Zen Internet shows that, despite the gloomy economic outlook, businesses are prioritising broadband service over cost.
In fact 85% of SME respondents stated that level of support for their broadband service was the most important criteria when choosing a supplier for their business. Similarly, whilst 72% of SMEs said they would change ISP if [...]

I am pleased to announce that our first Performance Monitoring report is ready (finally!).
The report is available in PDF format using the link below. Apologies for the relatively large file size – many of the images are at a higher resolution, so you can zoom in for a better look. A one page “executive summary” [...]

In the past few days we’ve introduced Pipex’s LLU data to the website. With 11 exchanges now unbundled, they are moving customers on these exchanges on to the LLU platform in order to save costs and provide potentially enhanced services in the future. A further 2 exchanges are due to go live in the coming [...]

A much needed update of the Availability Checker has finally been completed. This adds support for ADSL Max, Be, Wanadoo, Zen, Edge and also improved data for Now wireless services. There are also a few other additions that will be completed over the coming weeks.
The updated checker builds directly on top of a new Availability [...]

As some of you have noticed already, I have added data pertaining to BT’s upcoming ADSL Max product, which offers up to 8Mbps downstream over your existing ADSL hardware. I’m currently listing 53 enabled exchange, 5247 with a RFS date and 151 with no planned roll-out date yet. Please keep in mind that the RFS [...]

Since the pre-registration scheme was introduced back in June 2002, 909,087 unique pre-registrations have been entered into BT’s systems. As a result of this, 2734 exchanges will have been enabled (includes those with RFS dates). Since the November 17th announcement of 2300 new trigger levels, BT have seen an unprecedented number of exchanges triggering. Six [...]