History


 
Canada Flag
Canada - 2015

The CRTC's project to measure Canadian internet wins the support of the leading Canadian ISPs who sign the Canadian Code of Conduct to support SamKnows' efforts to measure Canadian broadband.

Australian Flag
Australia - 2015

SamKnows expands its global reach with its entry into Australia. Initial feasibility studies focus on fixed-line internet performance.

Brunei Flag
Brunei - 2015

SamKnows appointed by Brunei Regulator AITI to measure fixed internet in the country of Brunei; the pilot project commenced in Q1 2015.

Netflix
Netflix - 2015

SamKnows continues to develop video streaming metrics with a new test designed in association with Netflix. Crucially, the test utilises the Netflix CDN and is being validated by the leading US ISPs and the FCC.

USA Flag
USA - 2015

SamKnows is re-appointed by the FCC for a further five years to measure both fixed and mobile internet performance.

Mongolia Flag
Mongolia - 2015

After an extensive tender process, SamKnows signs its first project in Mongolia, working with the CRC to monitor broadband network performance. SamKnows launches the first project in early 2015 and comprises both fixed and mobile internet measurement.

SamKnows
Hardware App - 2014

SamKnows launches its Hardware App, which is available for ISPs to embed directly into their existing customer premises equipment. This is a big step towards fulfilling Sam's dream to have SamKnows in every home in the world! Improving internet for everyone.

Hong Kong Flag
Hong Kong - 2014

SamKnows is appointed by the Hong Kong regulator OFCA to measure mobile internet performance. OFCA uses a reference-number system that enables consumers to contact the regulator about their own specific speeds. This allows for network diagnosis based on the QoE benchmarks, designed by SamKnows. OFCA uses the SamKnows Regulator App with some minor customisations.

SamKnows
1Gbps Whitebox - 2014

SamKnows launches its new Whitebox capable of measuring speeds in excess of 1Gbps. SamKnows also starts development of a super-fast own-brand measurement probe. A partnership with a large manufacturer makes this an achievable goal for the first time! Sam is particularly happy.

Canada Flag
Canada - 2014

The CRTC of Canada appoints SamKnows to design and implement Measuring Broadband Canada, a project to measure the actual broadband performance experienced by Canadian customers. The program's objectives are to create a comparable standard of national broadband as well as providing an informative consumer report on the state of the Canadian internet.

YouTube
YouTube - 2014

With video dominating the internet, SamKnows commences a project to develop a suite of video streaming metrics based around a standard methodology. The first service to be measured is YouTube.

UK Flag
UK - 2014

Working with a leading UK ISP, SamKnows assists in the production of an ISP Quality of Experience set of metrics in order to re-define the standards by which broadband performance is measured. SamKnows also develops an application that the ISP can install on their CPE to measure the whole network from the customers' point of view.

USA Flag
USA - 2013

After the success of the fixed FCC Measuring Broadband America program, the project is extended to introduce the accurate measuring of mobile internet using a new SamKnows Smartphone App. SamKnows expands its services to include mobile internet, by developing a customized regulator Smartphone App solution.

SamKnows
Big Data - 2013

SamKnows launches its Big Data Solution, a globally distributed platform for storing all internet measurement data.

SamKnows
Smartphone apps - 2013

SamKnows launches its Smartphone Application in association with the FCC and leading American mobile operators.

Level3
Level3 - 2013

SamKnows expands its measurement platform with servers provided by Level3. This is a research initiative by Level3 and provides SamKnows with access to a large number of servers around the world to test against.

Brazil Flag
Brazil - 2012

Following a series of public consultations, the Brazilian telecoms regulator Anatel publishes an RFP with two distinct requirements. The first, to create a standard for measuring both fixed and mobile broadband performance in Brazil. The second, to create a separate Brazilian entity whose sole purpose is to benchmark the standard of Brazilian mobile and fixed broadband. SamKnows is appointed to carry out both tasks and partners with PwC Brazil to provide support services in-country. This strategic partnership is the first of its kind for SamKnows, but one that is an excellent fit for the Brazil project.

SamKnows
Mobile Whitebox - 2012

SamKnows launches the Mobile Whitebox to measure mobile broadband over dongle.

SamKnows
Smartphone apps - 2012

SamKnows launches v1 of its Smartphone Application.

Singapore Flag
Singapore - 2011

Our first project in Asia, SamKnows is appointed by Singaporean regulator, the IDA, to compete a measurement study of fixed broadband performance. The study will focus on the major ISPs within Singapore, with a particular focus on how these ISPs delivery performance both domestically and internationally.

EU Flag
Europe - 2011

Seeing a need for accurate measurement of internet services across the European Union, the European Commission appoints SamKnows to make its Whiteboxes available to citizens across the EU. The key technical challenge of this project is how to accommodate the different access technologies across Europe, whilst making sure that the methodology is consistent for each country. With the benefit of the previous projects in the USA and UK, SamKnows has developed a standalone Whitebox which any consumer can plug into their home network to test their ISP.

Google
M-Lab - 2010

SamKnows is invited to join a consortium of researchers. The project is the brainchild of Vint Cerf and provides test servers for academics and companies like SamKnows, under the project name: M-Lab.

SamKnows
US - 2010

Faced with the need to produce industrial quantities of magic boxes for a variety of ISPs and government clients, SamKnows developed a technology which transforms popular manufacturers' routers into a SamKnows-enabled measurement device. This concept is still based around Sam’s original recipe of tests, although Sam — and now his team of professional programmers — have made numerous improvements to his original 'bedroom version'. The first router manufacturer to launch a SamKnows enabled device was Netgear. SamKnows is currently working with other manufacturers worldwide to make the tests available on other devices.

USA Flag
US – 2010

Faced with the need to produce industrial quantities of magic boxes for a variety of ISPs and government clients, SamKnows develops a technology which transforms popular manufacturers' routers into SamKnows-enabled measurement devices. This concept is still based around Sam’s original recipe of tests, although Sam — and now his team of professional programmers — have made numerous improvements to his original 'bedroom version'. The first router manufacturer to launch a SamKnows enabled device was Netgear. SamKnows is currently working with other manufacturers worldwide to make the tests available on other devices.

UK Flag
UK - 2009

SamKnows is appointed by Ofcom, the UK telecoms regulator, to carry out the first ever national census of broadband performance.

SamKnows
UK - 2008

Sam builds the first ever Whitebox, measurement servers and data collection servers.

UK Flag
UK – 2008

Sam Crawford, a young software developer, observes that lots of people he speaks to have various gripes and complaints about the service they receive from their internet provider. Some complain their service is always slow; some complain service is intermittent, and some complain that it only slows down during peak hours. Web-based speed testers show inconsistent results, and it is clear that these testers only scratch the surface of the issue. Sam realised that the only way to properly measure a user’s internet performance is to do it from the edge of their home network – i.e. at their router. Only here could you account for other traffic that may be interfering with measurements, and you wouldn’t be subject to a poor in-home wireless network skewing your figures either.

Sensing what appears to be a glaring information gap, Sam sets about building his own router with his tests embedded. Eager to spread the word, Sam posts a research paper detailing his solution online and is inundated by requests from people interested in the project. One of these people is from Ofcom, the UK communications regulator, and the rest is history...

 

Find out what we can do for you

 

To discuss your measurement requirements and what we can do to help you please get in touch.