White papers

Find out about the technical methodology underpinning our solution


The SamKnows broadband measurement solution is being continually developed to include more tests and richer reporting. Our methodology has been reviewed thoroughly by the world’s leading internet and network performance measurement experts. We believe that it is essential that our methodology is documented and updated as enhancements are released. Below you will find an archive of technical papers and fact sheets that we have created during the course of the project.

It is important to note that the SamKnows test platform is highly flexible and portable. Our solution is currently being used, for example, by:

  • The largest ISPs in the world to benchmark their network performance.
  • The US, UK, European, Brazilian and Singaporean governments to assess national internet infrastructure.
  • Academics around the world as a basis for groundbreaking analysis and research.

The following documents contain technical information regarding the SamKnows test methodology for both fixed and mobile broadband performance measurement. These documents should be considered as works in progress and any feedback is welcomed. This section is updated from time to time as are the documents themselves.

Topic Whitepaper Links
Test Suite Test Suite Whitepaper
Test Nodes Test Node Briefing Note
Whitebox Whitebox Briefing Note (Fixed), Whitebox Briefing Note (Mobile), Whitebox Installation Instructions (Fixed)
Test Methodology Test Suite Whitepaper Web-based Test Whitepaper Android Smartphone App Whitepaper iOS Smartphone App Whitepaper
Test Schedule Testing Schedule (Fixed) for UK Testing Schedule (Fixed) for USA Testing Schedule (Fixed) for Europe Testing Schedule (Fixed) for Singapore
Reporting SamKnows Analytics Whitepaper
Recruitment Sample Size Methodology
Product Datasheets Fixed-line Whitebox Mobile Whitebox Smartphone Apps Web-based Test Test Nodes